Public relations -

Dynamic, highly motivated, Hard working, able to multi-task effectively, Able to learn and apply knowledge quickly and effectively, And believing in teamwork to increase revenue.

February 2006 - Present
Public Relations Manager
Holiday Inn Downtown Hotel, Kuwait

• Plan and promote public relations activities inside and outside the hotel.
• Enhance the credibility of the marketing message.
• Allow communications with special audiences.
• Provide multiple and unique communications.
• Add depth of information concerning the company products or services for the target audience
• Generate media coverage.
• Improve employee morale.
• Decrease unfavorable publicity.
• Foster goodwill for the target audience.

October 2003-2006
Local Store Marketing Supervisor, McDonald’s
Al-Maousherji Catering Company, Kuwait.

• Direct sales management activities for entire McDonald’s Kuwait
Market consisting of headquarters, advertising company, & printing company,
Covering more than 44 McDonald’s outlets in Kuwait
• Train, prepare weekly schedules, monitor and evaluate (CRO) Customer Relations Officers’ Duties.
• Oversee & assist with all daily, monthly, and occasional activities, Including opening and closing functions, sponsorships, & community involvements.
• Promote and supervise Sales Building Activities such as birthday parties, school tours, & hospital visits.
• Plan and Execute Promotions & Campaigns (locally and Regionally) to increase business and market share/ Coordinate Market Plans and Calendars.
• Responsible for the Happy Meal Program including Happy Meal Premiums,
Perform inventory order for the whole 41 outlets, ensure all deliveries accurate and on time, interoffice memo announcement for the new promotion, follow up and evaluate the whole project.

Bachelor of Hotel Management and Tourism
Notre Dame University, Zouk Mikayel, Lebanon
Graduated spring 2003

Baccalaureate II, Experimental Sciences
Antonine Sisters School, Ghazir, Lebanon, Beirut
Graduated June 1999

Languages:
Fluent in Arabic, English and French

Computer Skills:
Fidelio, Omega, Word, PowerPoint, and Excel.

Certificate in Hospitality and Tourism
Certificate in Sales Selling Process - 1
Certificate in Marketing Analysis

Computer Skills:
Fidelio, Omega, Word, PowerPoint, and Excel.