Call Centre Consultant
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Education: 4
Experience: 2 years
Relocation: Yes - Internationally
Career Objective
To make use of my creativity, dedication to duty, good human relation approach, strength of character and vast experience to achieve results with little or no supervision.
Professional Experience
Nigerian Institute of Management (NIM) Chartered - 2005
CELTEL Call Centre Consultant Development Course - 2006
Gaining Confidence Online Course - 2007
Customer Service Specialist Online Course - 2007
CCNA ( Inview)
Eductation
1997 2004 University of Uyo Uyo, Akwa Ibom.
B.Sc, Computer Science ( Second Class Lower Division)
Additional Information
EXPERIENCE
2006 Till date CELTEL, Nigeria Uyo, Akwa Ibom.
Customer Care, Call Centre Consultant
冝 Resolve Subscriberˇs query
冝 Managing Angry and Irate Subscriberˇs
冝 Rendering Quality, Satisfactory and Good Customer Care Service
2005 - 2006 Grand Cereals &OIL Mills Ltd. Jos, Plataeu.
National Youth Service Corp
冝 Managed and Maintained Microsoft Windows Server 2003 Environment.
冝 Planned, Implemented and Maintained Microsoft Windows Server 2003 Active Directory Infrastructure.
冝 Implemented and Managed Microsoft Exchange Server 2003
冝 Help Desk Support
冝 Network Administrative Support Staff
冝 Among the team that set up Grand Cereals Local Area Network
2001 - 2002 Ektronics Computers Akure, Ondo.
Industrial Trainee
冝 Assembled and Coupled Hardware Components
冝 Computer Laboratory Assistant
冝 Computer Instructor and Operator
Hot Categories
Chemicals
Batteries
