Experienced Customer Project Manager

Seeking a Senior Managerial position in a Multinational company that provides challenging and promising careers where my technical and personal skills can be utilized.

Feb 2008 ¡V Present. Schlumberger
Digital Infrastructure Services Delivery Manager
Directs operational activities of the project.
Ensures service delivery in terms of project quality, timeliness and cost control.
Manages all project team members.
Ensures written acceptance of project deliverables from the Client.
Identifies and develops related new business opportunities within the project. Customer daily interface for SI projects.
May 2007 ¡V End of Jan 2008. Ericsson Saudi Arabia
SI Customer Project Manager
Planning of all projects related activities, including cost estimates, time schedule, resource requirements & communication.

Nov 05 ¡V May 07. LACOM - Algeria (New Fixed Wireless Operator for Orascom Telecom and Telecom Egypt)
Terminals Senior Manager
Develop, follow and amend FWT provisioning process
Ensure smooth flow of FWT provisioning process through different departments/subcontractors.
Network-Wide FWT problems handling with concerned departments and/or subcontractors.
Develop processes for subscriber complains reporting and handling.
Prepare monthly Reports for the top management regarding the performance of the network.
Coordinating large-scale network activities.
Prepare the annual budget for the department
Line Manager for 15 employees.
April 00 ¡V November 2005 Ericsson Egypt Limited Cairo
Project Manager

Aug 98 ¡V Apr 00 Lucent Technologies Cairo
Planning & Materials Supervisor

Apr 97 ¡V July 98 Siemens Limited ¡VTransportation Systems Division Cairo
Design Engineer

Apr 96 ¡V March 97 CEDG Company Cairo
Sales & System Engineer

1989 - 1995 Helwan University Cairo
Faculty of Engineering ¡V Telecommunications & Electronics Dept.
ƒÞ Bachelor of Electrical Engineering.

TRAINING COURSES
Performance Management Skills Workshop - in Egypt.
Team Building Workshop - in Egypt.
GSM System Survey ¡V in Ericsson Sweden.
PROPS for Project Managers ¡V in Ericsson UK.
GPRS System survey - in Ericsson Sweden.
Leading Change ¡V Management Certificate LCC.
Effective Team Work - Management Certificate LCC.
Customer Support Professionalism ¡V in Ericsson Egypt.
Understanding Yourself - Management Certificate LCC.
PMP Certificate Preparation Course ¡V Ericsson Morocco.
Situational Leadership and Leadership Communication ¡V Management Certificate
Fixed Wireless Terminal Introduction Course ¡V Algeria.
Managed Services for Enterprise Sales Overview ¡V Web based Course ¡V Ericsson Egypt.
PROPS-C for Projects Managers ¡V Ericsson Saudi Arabia.
SI Campus ¡V Ericsson Saudi Arabia
OFS6 Course ¡V Schlumberger Dubai Office
QHSE-3 ¡V Schlumberger Egypt

LANGUAGES AND COMPUTER SKILLS
Fluent Arabic and English.
Very Good command of MS Office, MS Project, MS VISIO.
PROFESSIONAL SKILLS
ƒÞ Maintain high level of professionalism and confidentiality at all times.
ƒÞ Ability to work in a high-pressure environment.
ƒÞ Excellent communication skills, both oral and written.
ƒÞ Makes decision with the scope of assigned authority.
ƒÞ Project Management Skills.
ƒÞ Line Management Skills.
PERSONAL INFORMATION
ƒÞ Date of Birth: 30-07-1973
ƒÞ Sex: Male
ƒÞ Nationality: Egyptian
ƒÞ Martial Status: Married/2 Kids (Salma and Omar)
ƒÞ Military Status: Exempted
ƒÞ