Rental Servcice Manager
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Education: 4
Experience: 15 years
Relocation: Yes - Internationally
Career Objective
Looking to join a progressive organization that has the need for a Mechanical Engineer for Management Position and offers opportunities for advancement.
Professional Experience
February 2007-March 2009:Rental Service Manager
ZAHID TRACTOR
Responsible for:
• Analyze current Rental fleet and prepare orders for required additional machinery
• Analyze, and recommend for approval, all additional unit request from regions.
• Assist in Preparing the annual budget of the Rental Division Service.
• Responsible for the Ex-Rental used equipment sales (Rental Equipment Retirement, Evaluating and Pricing, Preparation for Sale).
December 2004-January 2007:
Zahid Tractor
Medium Speed Engines Specialist,
I joined ZAHID Tractor as a Senior Parts & Service Sales Rep.
Selected to be Medium Speed Engines Specialist During This Period I was assigned to follow up Medium Speed Engine Customers, I fulfilled MaK Product Specialist training successfully which gave me a full management capabilities to handle sales/service of medium/low speed power plants.
January 2004 - November 2004: Six Sigma Black Belt
MANTRAC-UNATRAC Group
Six Sigma is a tool to improve, design or manage a process to minimize the defects and increase the reliability.
January 2000-December 2003:Group Marketing Supervisor
MANTRAC-UNATRAC Egypt
Supervise Parts & Service Sales Marketing & Sales Reporting, Preparing Technical/Sales Seminars for both Sales team and customers.
Reviewing Parts Operations Reports, Stock and lead time enhancement Recommendations, Stock Replenishment Recommendation, Optimizing Stock and Stock Turn over.
Responsible for Planning & Instructing Training for Parts & Service Sales Team.
Technical Support for Parts & Service Tenders.
January 1996-March 2000:
Technical Communicator/Warranty Coordinator
MANTRAC "CAT Dealer in Egypt"
Technical Communicator; Responsible for Service, Parts, And Sales technical problems solving.
Responsible for Service Diagnostic Software (SIS, ET), New Caterpillar Technology Developed for new Equipment (EUI, HEUI, ...etc.)
Warranty Coordinator: Claim to Caterpillar for warranty jobs.
SIS: Caterpillar Service Information System (Includes all CAT Service Publications)
November 1994 - January 1996: Service Engineer
MANTRAC "CAT Dealer in EGYPT"
Receiving Engines/Transmissions, Preparing Parts Quotations, and Assembly-Disassembly. Troubleshooting CAT Earthmoving, Marine Engines, Generators, mobile engines, industrial engines, and truck engines.
Eductation
July 2007: Arab Academy for Science, Technology & Maritime Transport, Alexandria, Egypt
Bachelor's degree/higher diploma, Graduate Diploma in Engineering Management
GPA: 3.75 Grade: Excellent
July 1994: Alexandria University, Alexandria, Egypt
Bachelor's degree/higher diploma, Mechanical Power Engineering
Graduation Merit: Good
Graduation Project: DESIGN A LEAD EXTRUSION MACHINE
Graduation Project Merit: Very Good
Certification
Certificate; Course Title; Certified by;
6 Sigma Black Belt; 6 Sigma Black Belt;Caterpillar University
ISO 9001:2000; Awareness; TÜV - Saudi Arabia
ISO 9001:2000; Quality Auditor; TÜV - Saudi Arabia
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