Egypt Zones accountACCOUNT

To continuously develop and utilize skills symbiotically for the benefit of my organisation and evolve myself as a successful person in my field.


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Education: 3
Experience: 9 years
Relocation: Yes - Internationally

Industry Experience
2 years Customer Service
3 years Manager
4 years E-Business

Career Objective

• In charge of whole store; Responsible of all activity inside & outside of store • Actively Coach and Counsel New Employees to reach their fullest potential. • Assisted and advised customers on purchase of various merchandise.

Professional Experience

Organization : SUBHIKSHA TRADING SERVICES LTD.
Duration : 17th APRIL 06 to till date
Designation : RETAIL OUTLET MANAGER
Responsibilities


BEFORE OPENING OF STORE

• Mapping the particular area, to locate number of household;
• Store survey of particular business area; i.e. monthly sale, what type of discount given to particular items; average size of bill, item wise sale,
from which areas customers are coming.
• Search property for company to setup store at particular given area: requirement minimum 1500 Sqft.
• Making plans on graph to setup store; after taking proper measurement of property.
• Taken full responsibility to setup the store starting from civil work , setting up the racks , merchandising , display etc
• property finding and finalization


AFTER OPENING OF STORE

• In charge of whole store; Responsible of all activity inside & outside of store
• Actively Coach and Counsel New Employees to reach their fullest potential.
• Assisted and advised customers on purchase of various merchandise.
• Dealt with customer inquiries and complaint.
• Executed special customer orders.
• Create a positive work environment that results in retention and turnover reduction.
• Directly solicit feedback from customers on their shopping experience and satisfaction.
• Clearly communicate store, company and departmental objectives so both staff and management are well informed.
• Ensure that all procedures, policies and shortage awareness programs are thoroughly understood and implemented by Rack Persons.
• Operate cash register, received and dispensed correct change, and properly balanced out cash register.
• co-ordination with logistic & supply chain to ensure stock availability at all times.
• Transfer the material to respective categories along with proper visual merchandising.
• Accept store indents; raise ‘Transfer out’ report; conduct quality control check & supervise transfer out request for onward dispatch to stores.
• Handled all computer general software problems.
• Supervising off Stocked shelves, display and maintaining stock of shelves




Eductation

H.S.C. from Mumbai Board 2000
S.S.C. from Mumbai Board 1998

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Egypt Zones
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