IT TECHNICAL SUPPORT ENGINEER
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Education: 4
Experience: 3 years
Relocation: Yes - Internationally
Career Objective
Ability to prioritize and meet deadlines in demanding fast-paced
environments.
Strong Communication, well organized and problem solving skills.
Work very well with a team or independently.
Professional Experience
installing, supporting and maintaining new server H/W AND S/W infrastructure
managing email , anti-spam , virus protection and monitoring network usage .
setting up user accounts, permissions and passwords.
ensuring the most cost-effective and efficient use of servers.
suggesting and providing IT solutions to business and management problems
ensuring that all IT equipment complies with industry standards.
analyzing and resolving faults , ranging from a major system crash to a forgotten password , monitoring the use of the web by employees.
Performing regular maintenance of company peripheral network devices - printers , scanners and faxes monitoring network security , particularly if the network connects to the internet .
providing training and technical support for users with varying levels of IT knowledge and competence .
working closely with other departments/organizations and collaborating with other IT staff .
planning and implementing future IT developments and undertaking project work .
managing the website and keeping internal networks running .
Eductation
B.S.c IT Bachelor of Science in Information Technology
(Sikkim Manipal University, India . Year of Graduation 10/01/2008 .
Computer hardware F12 Institute, Hyderabad(India) .
MCSE (MICROSOFT CERTIFICATION SYSTEMS ENGINEER) .
CCNA ( CISCO CERTIFIED NETWORK ASSOCIATION) CERTIFIED .
CCNP (CISCO CERTIFIED NETWORK POFESSIONAL) .
Linux Administration zoom Technologies (Basic Knowledge) .
VB.net , ASP.net and SQL SERVER Database .
Certification
MCSE,MCITP,CCNA
Additional Information
Hard working, punctuality and dedication towards the work.
(A Diamond is just a piece of coal that did well under pressure)
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