Master of Commerce with more than 13 years experience in Financial Analysis, Cost Managment, Human Resource Managment, Project Management

A result-oriented business professional, seeking challenging assignments across the Industry with 13+ years of rich experience into Revenue, Cost management, P&L, Human Resource, Client/ Vendor Management & Project Management.

Total Work Experience: 13 + Years

Key Area of Expertise
„« Financial Analysis ( Revenue/Cost management/Process profitability)
„« Human Resource (Recruitment/Benefit Administration/Appraisals)
„« Solution Center Services (Voice/Non Voice Operations)
„« Project Management (Process profitability, Scope & Opportunities/ Quality & CSAT Improvement)
„« Services Assurance ( Process Improvement/Transaction Quality)
Key Skills
„« Strong MS Office skills
„« Strong Analytical skills
„« Project Management, Team Management & Strategic Management
„« Cross-functional Coordination
„« Vendor Management / Client Management, Commercial Operations
„« Contact Center Management (BPO)
„« Back Office Management
„« Process Transitions
„« People Management

Training Attended

„« Microsoft Office
„« Advanced Excel
„« Yellow Belt Six Sigma
„« Green Belt Six Sigma

Master of Commerce

SIX SIGMA Trained